We wanted to buy a car with a trade-in u experience of my life. They use all of the stereotypical car sales tactics. MoreĬan I leave zero stars? This was the worst car buying experience of my life. I returned the car in the morning, a manager never reached out, and I will never do business with any Ziegler dealer ever again. I told him I would be writing a review and posting it so that everyone knew how Ziegler treats its customers.

When he realized I wasn’t going to purchase the vehicle from a dealer who behaved this way, the friendliness went away and he said a manager would reach out the next morning. He even had the audacity to tell me that Ziegler likes being upfront and transparent about its prices. We went around a little bit but basically said it was work that they had done and couldn’t remove any of it so there was nothing he could do. He asked what number I wanted to be at and said the advertised price as that seemed fair and honest and we could work from there. He did but only took $400 off the “service charges.” We went back and forth and I continued to express concern while being firm but polite. He said he would work something out, asked if I was financing with them, and call me right back. When I got home I called to find out what this deal was because I felt scammed and knew this was a dishonest and absolutely unethical tactic. I was in complete shock so I just drove home with the vehicle. Ziegler told me that those were included on top of the Internet price and when I expressed concern, he assured me that we would work out a deal and not to worry. I noticed a sticker (I’ll post a photo below: $4,409.90) of the “service charges” and when he asked if I had any questions I brought it up.

We completed the formalities, he had to fill the car up with gas and car wash so it was ready (not a big deal to me, just sharing the facts), and walked me through the vehicle. He pulled up my profile and knew I was planning on taking a pre-owned vehicle to have my mechanic look it over. Asked me how I heard about them and what I was looking for. He was very friendly and polite as expected. I arrived at the dealer and was greeted by the salesman. I had every intention of purchasing a vehicle from them as long as everything checked out. I organized time with my mechanic to look the vehicle over, took a day off of work which I organized with my coworkers, planned to have my wife drop me off, etc. Prior to going, I emailed back and forth with Ziegler and called to schedule an appt even though that didn’t mean much because it wasn’t with a specific person. You would assume that is the price of the vehicle. Let’s say the advertised price of the vehicle was $30k. You would assume th on Facebook,, and many other places including their own website. I saw the Internet ads for Ziegler Honda on Facebook,, and many other places including their own website.

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